Hello!
We will use this page to provide updates for customers who purchase Ribbons during our January 2023 pre-order.
Posting on this topic is restricted to Kinotone forum admins. If you have a question about your order, or something that isn’t answered here, please use the contact form on our website to get in touch with us — do not create a new topic on the forum.
FAQs
When will units ship?
- Our plan is to start shipping units in order received starting
in April 2023the week of April 17th.
How do I know my place in line based on my order number?
- The order number assigned to you in your confirmation email is not connected to the serial number of the unit you will receive.
- You can use the following to determine your place in line:
- Order #1400 = order #1
- Order #1500 = order #100
We will add more specific info once we’re closer to sending the first batch out the door. If you’re curious to learn about what we’ve been up to, check out the blog posts below.
